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Seasonal Visitor Services Advisor -
Description
We are looking to recruit two Visitor Services Advisors for seasonal positions with varying contract start and end dates between April/May and September/October.
All positions are offered on a 10 hour minimum contract however many of our staff work up to 35 hours per week.
The rate of pay is £9.40 per hour.
The Visitor Information Network is responsible for the operation of network of 26 VisitScotland iCentres spread throughout Scotland. The iCentres deliver a range of information and sales services to locals and visitors on holiday in Scotland including the sale of tickets, books, maps, gifts and souvenirs. Consumer demand is changing and the operation of, and services provided by, the iCentres change regularly to account for this.
The Seasonal Visitor Services Advisor (SVSA) role within the Industry & Destination Development Directorate is key in delivering information and inspiration to visitors across the information centre network, which forms part of the wider iKnow Community.
To work in our iCentres, we need a team of engaging people to deliver face to face information to our visitors, offering inspirational ideas and sharing our hidden gems by extending a personal touch. Working in an iCentre offers the chance to pass on information about things to see and do, to encourage everyone to get out more and see what the local area and Scotland has to offer.
For more information please see the full job description at www.visitscotland.org
Qualifications
WHAT YOU MUST HAVE
• Customer service experience
• Knowledge of Scotland
• Sales/retail experience
• Strong numeracy skills
• Excellent communication and interpersonal skills
• IT proficiency
WHAT WE’D LIKE YOU TO HAVE
• Foreign language skill
• Cash handling experience
